What is benchmarking and why is it used?

Benchmarking is a method by which companies compare their own processes, performance or strategies with those of other companies or recognised industry standards. The aim is to identify areas for improvement, learn from best practice and enhance their own competitiveness.

Benchmarking involves analysing various areas, such as:

  • Business processes
  • Products and Services
  • Marketing and sales activities
  • Customer satisfaction
  • Cost and efficiency structures

The insights gained help companies to:

  • Identifying strengths and weaknesses
  • to identify opportunities for optimisation
  • Adopting best practices
  • Identifying opportunities for innovation
  • Making more informed strategic decisions

Benchmarking is not limited to comparisons with direct competitors. Companies from other sectors can also provide valuable insights if they are particularly successful in certain areas.

Benchmarking is a key tool, particularly for start-ups and growth-oriented companies, for realistically assessing their own market position and developing it in a targeted manner. innoWerft helps companies to critically examine their business models, carry out market and competitive analyses, and drive innovation forward based on tried-and-tested methods and current market requirements.