Glossary entry

What is a tipping point, and how does it influence the development of a product or market?

The tipping point describes the critical moment at which a small change has a major impact and a development is suddenly massively accelerated. In business and marketing, it describes the point at which a trend, product or behaviour enters the mass market. The term was popularised by Malcolm Gladwell's book The Tipping Point. Once the tipping point has been passed, it is often almost impossible to return to the previous state.

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