Glossary entry

What is crowdsourcing and how is it used?

Crowdsourcing refers to the outsourcing of tasks, problem solving or idea generation to a large group of people - usually via the internet. Companies, organisations or individuals use the "swarm intelligence" of the crowd to obtain a wide range of contributions, for example for design proposals, translations, innovations or data analyses. Well-known platforms for crowdsourcing include Wikipedia, Kickstarter and Amazon Mechanical Turk.

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What are metrics?

Metrics are quantitative measures that startups use to monitor and analyse the performance of their company, the effectiveness of their strategies and the achievement of their goals.

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What is the jam paradox?

The jam paradox describes the phenomenon that too many options, such as a large number of jam varieties, can lead to decision overload for consumers and reduce their willingness to buy.

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What is A/B testing and why is it used?

A/B testing is a method in the field of marketing, product & web development and data analysis in which two variants (A and B) of an element - e.g. a website, an email, an interface or an advert - are compared with each other. The aim is to use real user data to find out which variant delivers better results. The target group is randomly divided into two groups, each of which sees one of the variants. Key figures such as click rate, conversion rate or dwell time are then analysed in order to make data-based decisions for optimisation.

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What does ‘pull marketing’ mean?

Pull marketing aims to create a demand for products or services that actively attracts customers. Content marketing, social media or a strong brand identity are often used to gain the interest and trust of the target group. The aim is to get the customer to search for or buy the product independently.

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