11 – Digitization of the management, monitoring and reporting system on the provision of social services

Paperless, digital management, monitoring and reporting solution for social services provision, which relieves the burden and saves time on social service providers. Preferrable a mobile app (and web interface) which enables individual and summary real-time records and overview of the social services provided by the geronto housekeepers and data summary for reporting.

12 – Tool to translate into easy language

People with disabilities have the right to participate in society, and at Diakonie Kork, we aim to create a barrier-free environment. Barriers vary by disability and must be addressed gradually. A major challenge is complex language in texts and official documents. This requires costly expert translation, leading to few resources being available in easy language.

13 – Creating timetables and duty rosters with KI

Creating duty rosters, shift schedules or timetables is an art in itself. Fortunately, there are programs that provide active support! Nevertheless, creating these schedules can become a Herculean task, as there are too many offers for the few rooms in the school or the strict requirements of the regulatory authorities for staffing a residential group are not fully covered by the rota program. As a result, employees have to spend a lot of time improving the automatically generated plans.

14 – Preparation of social reports

Every 6 months to 3 years, the Office for Integration Assistance in Society requests a report on individuals in need of support to assess whether their current services still meet their needs. Based on the report and personal interviews, services are adjusted accordingly. This process involves many staff members, from those providing content to social workers writing and sending reports, and secretaries managing deadlines and filing documents.